I received a defective product.Updated 7 months ago

Firstly, we're extremely sorry if you have received a defective product. We pride ourselves on our quality and we apologize that this product has fallen through the cracks of our quality control. Please reach out to us via email at [email protected] or through our quick contact form so that we can take care of this for you as quickly as possible. For a quick resolution please be sure to include:

1. Your order number 

2. A clear photo of your defective piece 

3. Your current shipping address

We understand that receiving a defective product can be frustrating, but we're committed to making it right. You don't need to return the defective product to us. You can keep it, donate it, or dispose of it as you wish. We don't want you to incur any additional costs or inconvenience. We appreciate your understanding and patience as we work to resolve the issue.